About
Zembles is a B2B sales product by Cortera
that allows salespeople to
discover company recommendations based on their best customers. The tool leverages a large
database with unique insights about U.S. businesses, so they can save time prospecting and
target the right companies.
Cortera requested our team at the RIT Magic Center to improve the
Zembles experience and explore
"what if" scenarios to inspire Cortera’s developers.
Role
UI, UX, Illustration
Time
Spring 2020
Rethinking Sales
The Zembles team believes that the prospecting
process is
broken. They expressed to us that current B2B tools are unappealing, clunky, and confusing, and
Zembles aims to smooth out the user experience. We built upon and redesigned an early version of
the software to fulfill their vision.
Designing a company profile to be interactive and have a layout that isn’t just a list of
attributes
was one way we were able to improve the experience.
Re'Zembles
These Zemble cards appear below a company’s
information on their profile. The top Zemble is the company that matches the current one the best,
determined by artificial intelligence.
Another design challenge to solve was the filter system. In the beta version,
these filter options were on a separate page before seeing results, so we moved both the Zembles
results and the filters to the company page to make finding prospects a seamless process. The
filters themselves are boiled down to choosing which attributes you want the results to match with
the current company, which simplifies the system.
Other features we included in our explorations were saved searches, search
history, and comparing companies. Saving a Zemble search allows you to save the results list from a
search or company page. It saves any filters applied and allows you to go back to a search you may
have found good prospects on.
We also considered how pages would look and act responsively.
Industry Header Illustrations
Finding images for a large database of companies would likely yield undesirable
visuals, so we decided to make illustrations for each industry to use as header images on a company
profile, as well as on top Zembles.
We also had some room for recommendations for a Zembles marketing site. Here’s
what we landed on: